Losing my grasp
There are some things to do with computers, which can be quite difficult to explain and there again, there are some things that are as easy as ABC.
When it comes to e mail, POP settings are either correct or incorrect. They are also pretty simple things to deal with, provided you have the right ones to begin with.
When it comes to my new Post Office broadband account, I thought I had things sorted, but I found that I couldn't send e mail which I had originated and wanted to bear my personal domain name as the sending address.
There could have been one thing preventing me sending such an e mail, which is called outgoing e mail authentication. To put this in laymans terms, imagine you have an e mail address mick@rollingtones.com but you are connected to the server belonging to beatles.co.uk.
If you want to send e mail out through their "channel", as long as you know their outgoing POP setting which could well be smtp.beatles.co.uk you could well send your Rolling Stones mail via the Beatles server.
Unfortunately, because of the vast amount of spam that's being generated these days, a lot of servers require what's called outgoing server authentication. What that does is allow you to send an e mail with the sender mick@rollingtones.com and as it passes through the beatles mail server, the authentication identifies you as a bona fide account and lets the e mail through.
This morning, two seperate "spacialists" on the Post Office tech desk failed to understand these fundamentals. The first one sent me on a wild goose chase to find the tool on their web site which allows you to set up any e mail address you like. She was talking bollocks.
The second person had me typing in web addresses for obscure German websites and categorically denied at the beginning of our conversation that their system requires outgoing server authentication, yet twenty minutes later changed his story completely to say that their server does require this authentication.
This was almost as laughable as the Indian techie who had me plugged in to my BT Home hub via ethernet cable and after some arsing about, announced that both my laptop and home PC were faulty.
I dismissed her advice as a load of balls, put my Netgear router back on the system rather than the useless home hub and d'ya know, both computers mysteriously "got better".
Unfortunately, on neither occasion was I laughing.
It does make you wonder where these guys are getting their training from.
I'm pleased to say that I was up early this morning. For some time now, I've not been getting up til around 9 and that really isn't me. I don't like lying around in bed during the day and so was not proud of the fact I'd been doing so since around Christmas.
Some time ago, I posted about a hilarious and cleverly made piece "The old Negro space program". It was one of those internet gems, a little like Mr. Wong or Queer Duck, that only the lack of frontiers allowed by this medium, sees aired.
